Zingtree + Cisco Webex

Improved agent productivity. All from one screen.

Boost call compliance

Review and approve agent workflows ahead of go-live to ensure compliance with internal policies.

Easy-to-follow agent workflows reduce the training time required to get new agents up to speed.

Our interactive workflows direct agents to get to resolutions faster, and with fewer escalations.

How it works

1. Build a workflow

Create agent workflows with bite-sized info to direct your agents to the next best action - with no code required.

2. Integrate it

Embed your workflow into Salesforce so your data is always synced and your agents can work out of one place.

3. Follow it

Say goodbye to hunting for answers while keeping your customers on hold. Empower your agents to have all the right answers at the right time.

Watch demo

Hear it from our customers

.png)](/content/en/integrations/cisco-webex-contact-center#/index.html)

Todd Sale
Senior VP CX Operations
.svg)

.png)](/content/en/integrations/cisco-webex-contact-center#/index.html)

Fiona Green
Senior CX Manager
.svg)

.png)](/content/en/integrations/cisco-webex-contact-center#/index.html)

Mike Jennings
VP of UK Operations
.svg)

Monika Aufdermauer
VP of User Success
.svg)

Resources

No items found.