## Improved agent productivity.   All from one screen.

### Boost call compliance

Review and approve agent workflows ahead of go-live to ensure compliance with internal policies.

Easy-to-follow agent workflows reduce the training time required to get new agents up to speed.

Our interactive workflows direct agents to get to resolutions faster, and with fewer escalations.

## How it works

### 1. Build a workflow

Create agent workflows with bite-sized info to direct your agents to the next best action - with no code required.

### 2. Integrate it

Embed your workflow into Salesforce so your data is always synced and your agents can work out of one place.

### 3. Follow it

Say goodbye to hunting for answers while keeping your customers on hold. Empower your agents to have all the right answers at the right time.

[Watch demo](/content/en/integrations/cisco-webex-contact-center#/index.html)

## Hear it from our customers

.png)](/content/en/integrations/cisco-webex-contact-center#/index.html)  
  
**Todd Sale**  
Senior VP CX Operations  
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.png)](/content/en/integrations/cisco-webex-contact-center#/index.html)  
  
**Fiona Green**  
Senior CX Manager  
.svg)

.png)](/content/en/integrations/cisco-webex-contact-center#/index.html)  
  
**Mike Jennings**  
VP of UK Operations  
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**Monika Aufdermauer**  
VP of User Success  
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## Resources

No items found.