Pricing Plans

All pricing plans available by Agent Seat or Customer Self-Service Sessions

Yearly

Monthly

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Enterprise AI

$55

For companies with enterprise needs that want to scale faster to leverage maximum efficiency using AI.

• User or session-based
  The cost of the plan decreases as the number of users increases
• Unlimited Workflows
  The cost of the plan decreases as the number of users increases
• Unlimited Integrations
  Contact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
• Unlimited Channels
• Knowledge Assist
  Contact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
• AI Action Agents
  Contact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
• Advanced Reporting
  Contact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
• Conversational AI
  Contact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
• Onboarding + 24/7 Support
  Contact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more

Get a quote

Yearly Plan

Monthly Plan

Get Started with Business

1,000 views/mo
$0

2,500 views/mo
$30

5,000 views/mo
$60

10,000 views/mo
$120

25,000 views/mo
$285

50,000 views/mo
$570

75,000 views/mo
$855

100,000 views/mo
$1,080

250,000 views/mo
$2,700

500,000 views/mo
$5,100

750,000 views/mo
$7,650

1,000,000 views/mo
$9,600

$50/mo

Trusted by Leading Enterprises & Fortune 500 Companies

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Features

Business

• No-code authoring tool
• AI capabilities
• Advanced reporting
• Flexible embedding options
• Advanced logic
• A/B testing of branches
• Form data collection
• File upload
• Field verification (address, email, phone, ZIP)
• Address autofill
• Dev-version of tree & push-live
• Agent portal
• Agent feedback

Sessions / month

A session refers to the activation of a tree in which at least one button is clicked

Up to 100
$

• Notifications (via email, SMS, Slack, etc.)
• Task manager (internal workflows and tasks)

Branding

Business

• Customize colors & theme
• Fully customizable CSS
• Remove Zingtree branding

Integrations, API, Webhooks

Business

• Custom webhooks
• CRM native integrations
  • Salesforce, Zendesk, Freshdesk, & more
• Contact center native integrations
  • Talkdesk, Cisco Finesse and WebEx Contact Center, & more
• Premium integrations
  • Zapier, Mailchimp, Docusign, Intercom, Slack, Twilio, & more
• API access (ask about limits by plan)
• Custom integrations

Security & compliance

Business

• SOC2 Type 2
• GDPR compliance
• Encryption in transit and at rest
• Single sign-on
• HIPAA BAA
• EU data center
• Purchase order / invoicing
  Business plan requires credit card billing

Support & Services

Business

• Email support
• Priority support
• Flexible support & pricing for seasonality
• Dedicated Customer Success Manager
  Only available for teams with 100+ seats
• Implementation services
• Professional services
• Managed services

Features

Enterprise AI

• No-code authoring tool
• Flexible embedding options
• Self-Service Sessions
  A session refers to the activation of a tree by anyone other than an Agent in which at least one button is clicked
• Simple & Advanced logic
• A/B testing
• Form data collection
• File upload
• Field verification
  • address, email, phone, ZIP
• Address autofill
• Workflow version control: draft & published versions
• Agent portal
• Agent feedback
• Notifications
  • via email, SMS, Slack, etc.
• Task manager
  • Internal workflows and tasks
• Advanced reporting
• Knowledge Assistant
• Co-Pilots
• Transform data sets

Branding

Enterprise AI

• Customize colors & theme
• Fully customizable CSS
• Remove Zingtree branding

Integrations, API, Webhooks

Enterprise AI

• Custom webhooks
• CRM native integrations
  • Salesforce, Zendesk, Freshdesk, & more
• Contact center native integrations
  • Talkdesk, Cisco Finesse and WebEx Contact Center, & more
• Premium integrations
  • Mailchimp, Docusign, Intercom, Slack, Twilio, & more
• API access
  • Ask about limits by plan
• CX Actions
  • Automated workflows built into integrations

Security & compliance

Enterprise AI

• SOC2 Type 2
• GDPR compliance
• Encryption in transit and at rest
• Single sign-on
• HIPAA BAA
• EU data center

FAQs

How do I get started?

We have multiple ways for you to learn more about Zingtree's features to help you assess if we're the right tool for your needs. Get a demo or watch our videos.

What is a Session, and how many should I buy?

A Session is defined as an activated workflow.

The use case is typically for customers who use Zingtree in a customer self-service mode, where the workflows are exposed directly to customers/partners to allow them to self-serve.

What is considered a "User"?

Users are calculated as the total number of authors plus the total number of agents using Zingtree.

Do you offer month-to-month subscriptions?

No, all of our plans are annual subscriptions.

Are there any setup fees?

We offer implementation services and ongoing managed services for any organization seeking assistance. Please contact our sales team for more information.

How does billing work?

We invoice for annual subscriptions and provide multiple payment options.