### Guide agents through customer conversations

Enable customers to quickly find accurate answers themselves with [intelligent search and discovery](/content/en/product/cx-answers/index.html).

### Personalize workflows in real-time

Leverage context and variables to trigger unique experiences for different customer types, segments, or individuals.

### Automate cross-platform and repetitive actions

[Auto-trigger custom actions](/content/en/product/cx-actions/index.html), such as appointment scheduling, billing inquiries, refunds, and returns—all without code.

## How it works

### Connect your data & knowledge

Bring together data from your CRM, order management, and inventory systems. Zingtree's AI Orchestration automatically adapts workflows to each customer by responding to a person’s unique context and intent.

[See our integrations](/content/en/resources/integrations/index.html)

### Build a workflow

Create workflows in hours or days. Our AI-powered no-code platform allows quick launch by any business user.

[How to automate workflow creation](/content/en/product/author-assist-ai/index.html)

### Embed workflows into your CRM or contact center

Embed Zingtree in your CRM or contact center platform so agents can seamlessly access, update, and manage customer data.

[How to integrate with Salesforce](https://www.youtube.com/watch?v=LPytK8PimoE)

## Hear it from our customers

### Todd Sale  
Senior VP CX Operations

### Fiona Green  
Senior CX Manager

### Mike Jennings  
VP of UK Operations

### Monika Aufdermauer  
VP of User Success

## Take a product tour

Choose your industry and experience Zingtree through the customer service agents perspective.

[Contact Centers](/content/en/product/customer-self-help#w-tabs-0-data-w-pane-0/index.html) [Insurance](/content/en/product/customer-self-help#w-tabs-0-data-w-pane-1/index.html) [Home Services](/content/en/product/customer-self-help#w-tabs-0-data-w-pane-2/index.html) [Healthcare](/content/en/product/customer-self-help#w-tabs-0-data-w-pane-3/index.html) [Consumer Products](/content/en/product/customer-self-help#w-tabs-0-data-w-pane-4/index.html) [Finance](/content/en/product/customer-self-help#w-tabs-0-data-w-pane-5/index.html) [B2C Software](/content/en/product/customer-self-help#w-tabs-0-data-w-pane-6/index.html)

This is the dashboard where you can view all the decision trees you have built.

Click "Next" to create a new tree and see how you can build and edit it.

[Next](/content/en/product/customer-self-help#/index.html)

### Nodes

This is where you can view, edit or create Nodes. Click "Next" to start creating a Node.

[Back](/content/en/product/customer-self-help#/index.html) [Next](/content/en/product/customer-self-help#/index.html)

### Node Types

There are multiple node types. Content, Tree, Logic, Link, Email and Document Node. Click “Next” to add Content Node (Most Common)

[Back](/content/en/product/customer-self-help#/index.html) [Next](/content/en/product/customer-self-help#/index.html)

### Adding Content Node

This is where you can add text and media content, data collection form fields and action buttons. Plus, you can automate the creation of your workflows by using [Author Assist AI](/content/en/product/customer-self-help#/index.html) to help you write, edit, and summarize content nodes.

[Back](/content/en/product/customer-self-help#/index.html) [Next](/content/en/product/customer-self-help#/index.html)

### Visual Designer

Another way to view and edit your tree nodes is by using our Visual Designer, accessible through this icon.

[Back](/content/en/product/customer-self-help#/index.html) [Next](/content/en/product/customer-self-help#/index.html)

### Customer Experience

Dive into the simplicity of problem-solving with the Customer Self-Help Experience. Users navigate intuitive trees effortlessly, finding solutions independently.