# Customer stories

**How a performance marketing company rebuilt a scripting solution powered by Zingtree**  
A leading performance marketing company replaced a compliance-risk legacy scripting platform with Zingtree, empowering non-technical teams to deploy workflow changes in hours instead of weeks.  
[Explore customer story](/content/customer-stories/how-a-performance-marketing-company-rebuilt-a-scripting-solution-powered-by-zingtree/index.html)

**BPO American Delivers Faster, Smarter Support with AI-Powered CX Automation**  
A national contact center supporting 300+ clients replaced error-prone scripting and manual workflows, cutting transfer rates by 13 points with Knowledge Assist and CX Actions.  
[Explore customer story](/content/customer-stories/bpo-american-ai-cx-automation-2025/index.html)

**Agility Meets Compliance: eFinancial’s Sales & Support Teams Run on Zingtree**  
A leading financial services provider reduced sales script update cycles from weeks to hours and eliminated compliance gaps by guiding telesales reps and support agents with Zingtree’s dynamic, state-specific workflows.  
[Explore customer story](/content/customer-stories/agility-meets-compliance-efinancials-sales-support-teams-run-on-zingtree/index.html)

**How 1st Central Insurance Boosted FCR by 10% in 3 Months**  
A leading UK motor and home insurer boosted FCR by 10% in just 3 months by guiding agents through AI-powered, compliance-ready workflow with Zingtree.  
[Explore customer story](/content/customer-stories/1st-central-insurance-fcr-boost-10-percent-2025/index.html)

**How Corpay Transformed Financial Service Ops – Ensuring Accuracy and Compliance at Scale**  
Corpay cut hold times by 50% and sped case documentation by 60% by embedding Zingtree’s guided, compliance-ready workflows directly in Salesforce.  
[Explore customer story](/content/customer-stories/how-corpay-transformed-financial-service-ops---ensuring-accuracy-and-compliance-at-scale/index.html)

**How doTERRA Transformed Returns from Compliance Risk into a CX Win**  
A global wellness brand eliminated escalations and cut return times by 90% by guiding agents through complex, compliance-heavy workflows with Zingtree.  
[Explore customer story](/content/customer-stories/how-doterra-transformed-returns-from-compliance-risk-into-a-cx-win/index.html)

**From Binders to Interactive Workflows: Shields Health’s PET/CT Team Embraces Zingtree**  
A family-owned provider of MRI, PET/CT, and surgical services slashed training time and reschedules by centralizing complex workflows with Zingtree.  
[Explore customer story](/content/customer-stories/from-binders-to-interactive-workflows-shields-healths-pet-ct-team-embraces-zingtree/index.html)

**Pearson boosted NPS by 60% and decreased agent ramp time by 33%**  
The world's leading learning company enhances agent performance and customer experience with Zingtree.  
[Explore customer story](/content/customer-stories/pearson-boosted-nps-by-60-and-decreased-agent-ramp-time-by-33/index.html)

**Antidote improved client experience and reduced time to competency**  
Digital patient engagement company uses Zingtree to enhance patient data collection and become more competitive in the market.  
[Explore customer story](/content/customer-stories/antidote/index.html)

**Groupon saved significant development time and improved its merchant experience**  
Leading local experiences marketplace uses Zingtree to reduce agent training times and improve quality of service and first call resolution rates.  
[Explore customer story](/content/customer-stories/groupon/index.html)

**Fleetcor reduced agent ramp time from 12 weeks to 3 days**  
Global business payments company uses Zingtree to improve agent productivity and reduce ramp time.  
[Explore customer story](/content/customer-stories/fleetcor/index.html)

**August Home cut call handle times by 2.5 minutes**  
Leader in smart locks came back to Zingtree after trying a chatbot solution as a replacement.  
[Explore customer story](/content/customer-stories/august-home/index.html)

**CIC Health deploys at mass vaccination sites in days**  
Health company uses Zingtree to triage vaccinations at Fenway Park and Gillette Stadium.  
[Explore customer story](/content/customer-stories/cic-health-deploys-at-mass-vaccination-sites-in-days/index.html)

**Getty Images reduced support tickets by 60%**  
Visual content giant achieved substantial bottom-line savings without sacrificing quality.  
[Explore customer story](/content/customer-stories/getty-images-reduced-support-tickets-by-60-percent/index.html)

**CARTI reduced call wait times by 18 minutes**  
Highly regarded cancer treatment center improved their already outstanding service.  
[Explore customer story](/content/customer-stories/carti-reduced-call-wait-times-by-18-minutes/index.html)

**Victoria's Health Organization launches COVID-19 self-assessment tool in 2 days**  
How Zingtree helped the state of Victoria, Australia fight Covid-19 – in record time.  
[Explore customer story](/content/customer-stories/victoria-launches-covid-19-self-assessment-tool/index.html)