AI Agents for Complex Customer Support
Trusted by Leading Enterprises & Fortune 500 Companies
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Proven results that speak volumes
0% FCR improvement
0% INCREASE in Deflections
0% CSAT boost
0% increased revenue
AI without governance is just guesswork
Most AI can handle simple tasks, but without the right intent, real-time context, and business-specific logic, they’re likely to:
- Hallucinate
- Hit dead-ends
- Frustrate your customers and agents
Finally, AI that never goes off script
- Define the logic. Set the logic behind every decision, escalation, and compliance trigger.
- Connect your data. Adapt workflows in real-time by pulling data from your CRM, ERP, and knowledge systems.
- Orchestrate the outcome. Control every resolution, whether human-led, AI-assisted, or fully automated.
Powered by the multi-guardrailed AI engine
Zingtree’s multi-guardrailed AI engine is designed to solve the most complex support queries. Before any AI response is delivered, the platform filters it through logic gates, confidence thresholds, and compliance checks to ensure accurate, auditable, and compliant decisions.
Designed to solve the most complex support requests
Order Cancellation & Retention
Billing Disputes & Payments
Tech Support & Diagnostics
Returns & Warranty Management
Read 1st Central Case Study
Mike Jennings
VP of UK Operations at Corpay
We work in a regulated environment, and it’s a great tool to make sure all agents are able to use the right process in the right place, at the right time.
- $1.5M increase in operations revenue
- 92% reduction in agent errors
- 95% boost in NPS
Self-Service that solves. Agent Assist that keeps up.
Customer Self-Service
Help customers resolve issues on their own by guiding them through workflows using your logic, your data, and real-time context.
Agent Assist
Equip agents with step-by-step scripts and AI co-pilots that summarize ticket data, surface knowledge, and automate actions across your systems.
Works with the tools you already use:
Salesforce
Low-lift integrations with your existing knowledge, tools, and data sources. Automate interactions across your backend systems.
Want to see Zingtree in action?
Find out how Zingtree can help you